Protecting Fall Creek and serving our community every day.

Find billing options, sewer emergency contacts, public documents, schedules, and district information in one clear, mobile-friendly place.

Established 1974    EPA & IDEM award winner    ~25,000 residents served

How can we help?

Most residents come here for one of these service needs.

Sewer emergency?

Use the after-hours line only for sewer system issues.

Billing questions?

Call 765-778-7544 between 8:00 AM and 3:45 PM.

Need public records?

Access board minutes, schedules, forms, and district documents.

Pay Your Bill

Use the official FCRWD payment portal for immediate posting.

Sewer Emergency

After-hours help for urgent sewer system problems.

Documents

Find meeting minutes, public notices, forms, and plans.

Contact the Office

Get billing help, directions, hours, and general service info.

— Our History & Mission

A recognized wastewater district with deep local roots.

Fall Creek Regional Waste District was created on November 22, 1974 after federal and state stream pollution analysis identified the need for additional wastewater treatment in the Fall Creek basin.

Today, the District serves approximately 70 square miles and remains committed to improving and preserving surface waters in southern Madison County.

70

Square miles served

25k

Residents served

57

Lift stations

Simple ways to pay your bill.

Choose the payment method that works best for you. For account questions, call during normal business hours.

Online portal

Visa, Discover & MasterCard accepted. Posts to your account instantly.

Pay by phone

Call 765-778-7544 during normal business hours.

Dropbox

Checks and money orders may be left outside the main gate.

Mail payment

PO Box 59, Pendleton, IN 46064-0059.

— Public Information

Documents, schedules, and resources.

A cleaner public information hub helps customers, board members, staff, engineers, and contractors find what they need quickly.

View All Documents

Public Documents

Organized files with clear labels, dates, categories, and search-friendly formatting.

Schedules

Keep office closings, board meetings, and service dates easy to find and update.

Customer Help

Reduce office calls by answering common questions in plain language.

Serving roughly 70 square miles of southern Madison County.

Our service territory covers approximately 70 square miles and serves about 25,000 people throughout the Fall Creek basin, from neighborhoods to the NW I-69 Sewer Shed.

  • Over 380,000 feet of sanitary sewer mains
  • 57 lift stations across the district
  • NW I-69 Sewer Shed expansion area
  • U.S. EPA
  • Water Environment Federation
  • IDEM
  • Indiana Water Env. Assoc.

Use the official FCRWD website for online payments.

Some users searching for “Pay my FCRWD bill” have been directed to DOXO, a third-party bill payment website. DOXO is not affiliated with Fall Creek Regional Waste District.

For immediate payment and immediate posting, always use the official payment portal fcrwdpayments.com

Need billing help?

Phone: 765-778-7544

General questions: 8:00 AM to 3:45 PM

Weather note: During inclement weather, the office may delay opening by two hours or close for the day.

Improving and preserving the quality of surface waters.

Fall Creek Regional Waste District — serving southern Madison County since 1974.

24/7 Sewer Emergency Line

1-888-271-0761